Every call answered. Your rules, kept.

The AI receptionist for Australian health practices. It answers your practice phone day and night and books into your Halaxy, Cliniko or Nookal diary.

Make a free test callSee pricing

Free · no card · nothing is booked in your real diary while you test

Only times that are really free.

Salutant answers your practice phone around the clock, offers only times that are genuinely free in your Halaxy, Cliniko or Nookal diary, and follows your notice period, transfer hours and new-client settings on every call. When it can't be sure, it takes a message instead of guessing.

Try to break a ruleRead the rules
Your diary · ThursdayExample
8:309:1510:0011:30
Rule kept: a caller asks for tomorrow morning, inside your 24-hour notice. Salutant offers only Thursday's free times.
Books into Halaxy, Cliniko and Nookalreal appointments in real diaries on real accounts
Hosted in AustraliaAI reasoning runs in Australia
Transcript kept, audio notthe one exception is a voicemail a caller chooses to leave
Review mode on by defaultnothing touches your diary without your tap

Your rules, published.

Each rule is a setting you control. What the caller hears when a rule applies will be published here word for word from the product itself, never written by hand.

  1. You set the rules

    Each rule is a plain setting in your Salutant account.

  2. Every call follows them

    Day, night and weekends, the same rules on every call.

  3. You get one summary

    One email per call, with anything that needs your tap.

Notice periode.g. 24 hours

Books outside the notice window you set

You getA booking that respects your window, or a message when the caller wanted sooner.

SafeguardNever squeezes a same-day booking past your window.

New clientse.g. Paused

Honours your new-client setting

You getNew-client details when you are taking them; a message when you are not.

SafeguardNever books a new client onto a closed list.

Transfer hourse.g. Until 5:30 pm

Puts callers through inside the transfer hours you set

You getThe call, in hours. A message or voicemail outside them.

SafeguardNever rings you outside the hours you set.

Cancellation policyYour wording

States your cancellation policy to the caller

You getEvery cancellation and reschedule, sent to you for one-tap action.

SafeguardNever charges, waives or calculates a fee.

Review modeOn by default

You approve bookings first

You getBooking requests to approve. Switch it off and confirmed bookings land the moment the call ends.

SafeguardNothing touches your diary without your tap.

IdentityName · birth date · phone

Checks who is calling by name, date of birth and phone

You getA caller matched to the right record, or flagged when it cannot be sure.

SafeguardCaller ID is a hint, never proof.

Transfer hours are a per-practice setting for solo and single-owner accounts today; group practices sharing one number set transfer on or off and the number. Per-clinic hours are planned.

Priced by the minute, sized to your practice.

Every plan includes an Australian local number and every rule above. You pay for the minutes your calls use, never per call.

Founding practices The first 20 practices get 20% off their plan for 12 months.

Solo

$49 + GST a month

Founding: $39.20 + GST a month for 12 months

180 call minutes included

One practitioner.

Team

$99 + GST a month

Founding: $79.20 + GST a month for 12 months

360 call minutes included

Up to 5 practitioners.

Clinic

$199 + GST a month

Founding: $159.20 + GST a month for 12 months

720 call minutes included

Up to 10 practitioners.

  • Extra minutes come out of a prepaid balance you top up from $20. Each extra minute uses 30c of it
  • Test it free before you buy Set it up with your own practice details and call it from your browser as many times as you like, no card needed. Pay when you want your own number
How extra use works
  • Your balance Your card is only charged when you top up, GST included. Top up $20, or $50 and get $52.50, $100 and get $110, or $200 and get $240
  • Automatic top-up adds $20 when your balance drops under $5. Set your own amounts, or switch it off
  • Follow-up texts to callers use 15c of your balance each, up to 160 characters. Off until you switch them on. Alerts to your practice are free
  • Calls never stop if a top-up fails. We keep answering and email you
Start with a free test call

No card needed. Pay only when you want your own number.

Things it won't do.

Some by design. Some not yet.

  • No clinical advice or triage. Triple zero is in every greeting; on mental-health lines, crisis services are offered when distress is detected, and you get an urgent text.
  • Never edits a record. It never changes a name, number or address in your practice software. It reports; a person decides.
  • Never keeps call audio. It keeps a written record and does not record the call.
  • Never says “booked” without a confirmed write. If the write fails the caller is told the team will confirm, and the call is flagged for you.
  • Never pretends to be a person. It says it is a receptionist, and says it is an AI whenever asked.
  • One email per call. Never a second.
  • Warm transferPlanned
  • Two-way SMSPlanned
  • Per-clinic transfer hours for group practicesPlanned
  • Languages other than EnglishPlanned

Hear it refuse a rule before you pay a cent.

Try to break a rule

Free test calls with your own setup. No card.